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Customer Care

By being hired into one of our Customer Care jobs at McDonald's, you’ll be a key member of the McDonald's team. Professionals in Customer Care careers come from a variety of backgrounds, bringing an assortment of knowledge and skills to every area of our business. Please click on your desired Customer Care job below to learn more about the exact qualifications.
A job in Customer Care at McDonald's may be waiting for you!

                   

Why choose us?

We’re the world’s biggest family restaurant business, serving 3m customers a day in the UK alone. But we can only do this with the support and dedication of the people that work here. Together, they help us create a great customer experience. So we invest in their talent in a culture that thrives on flexibility, opportunity, equality and development. Join us and we can promise you a wealth of training, career opportunities, rewards, benefits and plenty more besides.

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Customer Care Assistant P\T Glasgow Thornliebank

Job Location: Thornliebank, East Renfrewshire, UK


Employment Type: Part Time
Restaurant: Glasgow - Thornliebank

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. You may also take part in the planning and implementation of children's parties, coffee mornings, children's competitions and other special events organised by your restaurant.

Requirements:
Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Attributes:
You’ll need to be confident in approaching and dealing with diverse groups of people. Friendly, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. You’ll also need to understand the importance of maintaining high standards of service as well as cleanliness. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Finally, your appearance should be smart and clean.


Job ID: 40846C
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